Returns & Exchanges

At Cannons UK, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Contact our customer support team with your order number and reason for return to receive a unique Return Authorization Number.

  • 2.
    Package Your Items

    Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to prevent damage during transit.

  • 3.
    Ship the Package

    Affix the provided return label or ship the package via a tracked courier service to our main distribution center in the UK.

  • 4.
    Receive Refund or Exchange

    Once our warehouse team inspects the returned goods, we will process your refund to the original payment method or dispatch your exchange item within 5 business days.